Privacy Policy
Last Updated: 2026-03-08
1. Introduction
We at WENK Technologies (referred to as "we" or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the WENK platform and related services.
By using the WENK platform, you agree to the collection and use of your information in accordance with this policy.
2. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
- Full name
- Mobile phone number
- Email address
- Delivery address
- Payment information (credit/debit cards)
- Identity information when verification is required
b. Usage Information
- Order and transaction history
- Your preferences and choices
- Device and browser information
- IP address and geographic location
- Usage data and platform interactions
c. Automatic Information
- Cookies
- Log data
- Device identifiers
3. How We Use Information
We use the information we collect for the following purposes:
- To provide and fulfill requested services (orders, delivery, payment)
- To manage your account and facilitate platform usage
- To improve our services and your experience
- To send important notifications related to your services
- To provide technical support and respond to your inquiries
- To send promotional offers and marketing messages (with your consent)
- To prevent fraud and illegal activities
- To comply with legal obligations
4. Information Sharing
We may share your information with the following parties:
- Partners: Service providers (restaurants, stores, captains) to deliver requested services
- Service Providers: Companies that help us operate our business (payment processing, hosting, analytics)
- Affiliates: Companies affiliated with us within the WENK group
- Legal Obligations: When required to comply with laws or protect our rights
- Consent: When you explicitly consent to sharing
We do not sell your personal information to third parties for marketing purposes.
5. Data Protection
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Encryption for sensitive information
- Advanced security systems
- Limited access to information only for authorized employees
- Regular review of security measures
However, absolute security of data transmitted over the internet cannot be guaranteed.
6. Cookies
We use cookies to improve your experience on the platform. You can control cookies through your browser settings, but this may affect certain platform functions.
7. Your Rights
You have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information (in certain cases)
- Objection to processing of your information
- Withdrawal of consent for use of your information
- Export of your data
To exercise these rights, please contact us at: legal@WENK.com
8. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
9. Children's Privacy
We do not collect personal information from individuals under 18 years of age. If we learn that we have collected information from a minor, we will delete it immediately.
10. External Links
The WENK platform may contain links to external websites. We are not responsible for the privacy practices of these sites. We advise you to review their privacy policies.
11. Privacy Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes through the platform or email. Your continued use of the platform after updates constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: legal@WENK.com
Website: www.WENKSTORES.com
13. Governing Law
This Privacy Policy is subject to the laws applicable in the jurisdiction where WENK Technologies operates.